Welcome to Dure. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or make a purchase from www.dure.pk
1. Personal Information We Collect
When you visit the Site or interact with us, we may collect the following types of information:
A. Order Information
When you make or attempt to make a purchase, we collect:
Full name
Billing and shipping address
Phone number
Email address
Payment information (e.g., credit/debit card details, mobile wallet)
B. Communication Information
We collect information when you contact us, subscribe to newsletters, or participate in promotions.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you regarding your purchase or inquiries
Screen for fraud or suspicious activity
Provide customer support
Improve the performance and usability of our Site
Send marketing emails or updates based on your preferences
3. Sharing Your Information
We share your information only when necessary and with trusted third parties:
Payment processors for secure transactions
Shipping and logistics partners
Marketing and analytics services (e.g., Google Analytics, Meta/Facebook Ads)
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content and ads.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access or update your personal data
Request data deletion
Opt out of marketing communications
Withdraw consent to data processing
To exercise any of these rights, please contact us at support@dure.pk
6. Data Security
We implement standard security measures to protect your data, including SSL encryption and secure payment gateways. However, no method is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your personal data only as long as necessary for business, legal, or regulatory purposes. You may request data deletion at any time.
8. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Site indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your data, please contact:
Email:support@dure.pk Mailing Address: Dure Perfumes Bara Dari Road, Kamran Park, Shahdara, Lahore, Pakistan
